Question 1

How does concierge therapy matching work?

Accepted Answer

Our concierge team personally interviews you, reviews your needs, and pairs you with a licensed, vetted therapist who fits your goals — no algorithms, no chatbots.

Question 2

Are your therapists licensed?

Accepted Answer

Yes. Every therapist is independently licensed, background-checked, and carries their own malpractice insurance.

Question 3

Is therapy confidential and HIPAA compliant?

Accepted Answer

Absolutely. All sessions and records are HIPAA compliant and held in strict confidence.

Question 4

Do you offer telehealth and in-person sessions?

Accepted Answer

Yes. We provide both secure telehealth and in-person therapy across all 50 states.

Question 5

Do you accept insurance?

Accepted Answer

We work with most major carriers and also offer out-of-network and private-pay arrangements with flexible payment plans.

Question 6

How fast can I be matched?

Accepted Answer

Most clients are matched with a senior advisor within 24 hours and begin care the same week.